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Features & Apps
Browse every product, modular app, and feature available in Zentid
to build the right solution for your field service business.
Product 01 · Field Service Management
Manage your entire service lifecycle from one connected platform. Schedule jobs, dispatch technicians, manage work orders, handle contracts, generate invoices, and monitor operations with complete visibility.
Create, assign, track, and complete every service job from a single, connected workspace.
Plan technician schedules, assign jobs, and optimize daily field operations with ease.
Coordinate field teams in real time and ensure the right technician reaches every job faster.
Manage recurring maintenance contracts, renewals, and customer agreements from one place.
Maintain complete asset records, service history, and maintenance information throughout the asset lifecycle.
Monitor response times, track service commitments, and stay compliant with customer SLAs.
Generate professional invoices, track payments, and streamline your billing process.
Monitor operational performance with real-time dashboards and actionable business insights.
Track technician attendance, productivity, and workforce performance to improve operational efficiency.
Product 02 · Field Report
Create professional service reports faster with AI-powered documentation, digital evidence collection, and centralized report management — from the web or WhatsApp, before leaving the job site.
Transform technician notes, voice inputs, and job details into professional service reports within minutes.
Create, edit, and submit service reports from the web or directly through WhatsApp with ease.
Capture before-and-after photos, site observations, and supporting evidence to validate every completed service.
Collect technician and customer signatures digitally to confirm completed work and maintain clear service records.
Standardize inspections with customizable checklists automatically included in every completed service report.
Generate consistent, professionally branded reports that reinforce your company's identity with every customer interaction.
Securely store, search, organize, and export every service report from one centralized location.
Product 03 · Field Workforce
Gain complete visibility into your field workforce with tools for attendance, live tracking, scheduling, and performance monitoring improving accountability across every field team.
Capture GPS-verified attendance, manage work hours, and eliminate manual time tracking across every field operation.
Plan technician shifts, manage leave requests, and maintain organized schedules from one centralized platform.
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Automatically calculate overtime hours to simplify payroll processing and improve workforce transparency.
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Monitor technician locations, availability, and job status in real time for better field coordination.
Review technician travel history and verify on-site arrivals using GPS timestamps and geo-fenced locations.
Measure technician productivity, workforce utilization, and operational performance to improve resource planning.
Maintain a complete history of technician activities, job progress, and daily field operations for greater visibility.
Product 04 · Field CRM
Manage leads, quotations, customers, and long-term relationships from one connected workspace — so sales and service teams stay organized and respond faster.
Capture enquiries from multiple channels and organize every opportunity in one centralized workspace.
Assign leads to the right teams and automate follow-up reminders to improve response times and conversions.
Monitor sales progress with visual pipelines and complete activity timelines for every customer interaction.
Create professional quotations quickly using customizable templates that ensure consistency and reduce manual effort.
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Manage approval workflows, track customer engagement, and analyze quotation outcomes to improve conversion rates.
Maintain centralized customer profiles with contact details, account information, and organizational contacts in one place.
Access complete service records, technician visits, emails, calls, WhatsApp conversations, and customer interactions instantly.
Monitor service agreements and AMC contracts with automated reminders for renewals and key contract milestones.
Modular Apps
Every Zentid app is designed to solve a specific operational need while working seamlessly with the rest of the platform.
Manage inventory across warehouses and service vehicles with complete visibility into stock, purchasing, material requests, and inventory movements.
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Maintain a centralized register of customer assets with complete service history, warranty tracking, and lifecycle visibility.
Manage recurring service contracts, preventive maintenance schedules, renewals, billing, and customer agreements from one platform.
Plan, execute, and monitor installation and project-based work with structured phases, budgets, and AI-assisted planning.
Manage vehicles, drivers, routes, and fleet operations while connecting every trip directly to field service activities.
Provide customers with a branded self-service portal to book services, track requests, and manage service interactions online.
Manage field expenses, on-site collections, reimbursements, and cash reconciliation with complete financial visibility.
Manage attendance, leave, payroll, and employee engagement while supporting a connected and productive field workforce.
Zentid products are complete solutions designed for specific business functions, such as Field Service, Field Workforce, Field CRM, and Field Report. Apps are modular tools that can be added to extend your workspace based on your operational requirements.
Yes. Zentid follows a modular approach, allowing businesses to enable only the apps they require. Additional apps can be added without changing your existing workflows.
Yes. Zentid connects field service, workforce management, CRM, reporting, inventory, contracts, projects, fleet, finance, and HR through one integrated platform. This eliminates disconnected systems and improves operational visibility.
Yes. Zentid is built as a modular Field Service Management platform, allowing you to start with the products and apps you need today and add new product/app as your business expands.
Yes. Zentid is designed for a wide range of field service industries, including HVAC, facilities management, cleaning, pest control, fire & safety, MEP, and maintenance companies. Businesses can configure products, apps, and workflows to match their operations.
Yes. Zentid supports businesses operating across multiple branches, warehouses, customer sites, and service locations, helping teams manage operations from one centralized platform.
Everything you need to know about Zentid. Can't find the answer you're looking for? Feel free tocontact us
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