Trusted by 0+ service teams across HVAC, solar & facilities
Jobs, teams, and customer information live across multiple tools, creating gaps that slow decisions and make coordination harder every day.
Our Field OS product runs on a shared core; one customer record, one job record, and one source of truth. Start with what you need today and expand without changing systems.
Start with one product. Connect the rest as your business grows.
Field Workforce
Field Report
Field Service
Field CRM
Service Delivery
Manage every service job from request to completion with complete control.
Chiller service · Lulu Hypermarket
Labor
450 AED
Parts & refrigerant
1,240 AED
Contract discount
-90 AED
Invoice INV-231
1,600 AED
Reporting & Analytics
Create professional reports and gain operational insights from every completed job.
WO-2841 · Ahmed K.
Signed off by client : R. Sultan
Workforce Operations
Coordinate technicians, schedules, and field activities with real-time visibility.
Ahmed K. · Al Barsha zone
En routeSameer P. · DIP zone
On siteJoseph M. · Marina zone
CompletedCustomer Management
Manage customers, sales opportunities, and service relationships.
HVAC contract · Dubai
New
2 quotes
Sent
20,000 AED
Won
6 jobs
Import customers, jobs, and team data or connect your existing tools to keep operations synchronized from day one.
The Core uses AI-powered automation to coordinate teams, optimize workflows, and keep every operational record synchronized.
Customers receive timely updates while reports, invoices, and records are created automatically as work progresses.
Connect Zentid with the business tools you already rely on, keeping data synchronized and workflows running without unnecessary manual effort.
Reduce delays, eliminate unnecessary admin tasks, and help teams complete more work each day without increasing complexity.
Track technician activity, job progress, and team availability in real time to improve coordination and decision making.
Automate repetitive processes across your operation and reduce administrative workload by up to 40% in many service environments.
Generate professional service reports in minutes instead of hours, keeping customers informed and teams focused on delivery.
Deliver professional quotes, reports, and real-time updates that create a more consistent and reliable customer experience.
Make better business decisions with complete visibility across jobs, teams, customers, pipeline activity, and performance.
AI BUILT INUse Zen AI to schedule jobs, improve reports, respond to enquiries, and automate routine tasks across your field operations.
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ZenAIHere are the 4 high-priority jobs currently stuck in a pending status.
| ID | CLIENT | TIME IN PENDING | RISK LEVEL |
|---|---|---|---|
| WO - 524 | Kathryn Murphy | 3h 15m | Critical |
| WO - 452 | Jenny Wilson | 2h 45m | High |
| WO - 521 | Esther Howard | 2h 20m | High |
| WO - 514 | Brooklyn Simmons | 2h 05m | High |
Explore how service businesses transformed daily operations and achieved measurable business outcomes.
""We finally have clear visibility into what's happening in the field, with proper updates and accountability after every job.""
""Everything flows smoothly now, from creating quotations to completing work orders and delivering professional service reports.""
""Scheduling technicians and tracking their progress has become much easier, helping us respond to customer requests much faster.""
""Field attendance hass become much more easier. We always know who's working, where they are, and when they checked-in and checked-out.""
""Customer complaints are assigned quickly, and our team completes and closes jobs much faster than before.""
"“We worked with Zentid to customise the report exactly how we wanted it. Once that was set up, it made the whole process much easier.”"
View case studyAccess the same information from any device, online or offline, across office and field teams.
Monitor jobs, teams, customers, and business performance from one connected operational dashboard.
Get started quickly with intuitive workflows, simple setup, and minimal disruption to daily operations.
Start with one product today and expand into additional capabilities as your business grows.
Make faster decisions with live operational data, performance metrics, and business insights.
Send automated updates, reports, and notifications through WhatsApp to customers and field teams.
Give technicians instant access to the tools, information, and workflows they need in the field. Complete jobs, capture documentation, and update progress from anywhere while managers maintain complete operational visibility in real time.
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Zentid Field OS is a connected platform that brings service delivery, workforce management, customer operations, and reporting into one system. It is designed for service businesses that want greater visibility, control, and efficiency across their operations.
The Zentid Field operating system will help field teams to gain greater control over their operations. It connects teams, customers, reporting, and service delivery in one platform, helping improve efficiency, visibility, coordination, and overall business performance.
No. You can start with the product that best fits your current needs and add others as your business grows. All products are built on the same platform and work together seamlessly.
Yes. You can try Field AI Reports for free and experience how AI-powered reporting helps reduce manual work and generate professional reports faster.
Yes. Technicians can access jobs, complete forms, capture photos, collect signatures, and update work records without an internet connection. Data automatically syncs when connectivity is restored.
Yes. Zentid integrates with WhatsApp to help businesses send job updates, notifications, reminders, and customer communications directly through the platform.
Yes. Zentid can connect with a range of business tools, including calendars, accounting software, communication platforms, and other operational systems to keep information synchronized.
Most businesses can get started quickly. The timeline depends on your requirements, data migration needs, and product configuration, but our team supports you throughout the implementation process.
Everything you need to know about Zentid. Can't find the answer you're looking for? Feel free to contact us
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