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Zentid Field OS AppContracts

AMC Management Software for Field Service Businesses

Manage Annual Maintenance Contracts, preventive maintenance schedules, contract renewals, recurring work orders, service history, and contract billing from the Contracts App built for field service businesses.

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Connected finance

Every Maintenance Contract From One Connected System

The Contracts App brings AMC, PPM, and facilities management agreements into the Zentid Field OS, giving your team one place to manage contract scope, scheduled visits, service commitments, billing, and renewals. Instead of tracking recurring maintenance in spreadsheets and separate systems, every contract stays connected to the work it generates.

Your contracts also work seamlessly with the rest of the platform. Planned visits turn into Work Orders, contracts connect to customer Assets, billing flows through Invoices, and approved Quotations can be converted directly into contracts. This keeps recurring service delivery, revenue, and contract coverage aligned from start to renewal.

Contracts
Inventory
Assets
Fleet
FieldFin
Service Portal
Project
HR

Challenges

Contract Management Challenges

Managing recurring maintenance contracts through spreadsheets and disconnected processes makes it harder to keep visits on schedule, billing accurate, and renewals on track.

App Capabilities

Everything You Need to Run Maintenance Contracts

Manage AMC, PPM, and facilities management contracts from one connected platform. Keep coverage, scheduled visits, service delivery, billing, and renewals aligned throughout the contract lifecycle.

CONTRACT MANAGEMENT

Flexible Contract Types

Manage Comprehensive AMC, Non-Comprehensive AMC, PPM, Facilities Management, AMC Visit, warranty, callout, and SLA/support contracts from one system.

Coverage & Scope Management

Clearly define what each contract covers, including comprehensive and non-comprehensive services, so teams know which parts and services are included or billed separately.

VISITS & SERVICE DELIVERY

Preventive Visit Scheduling

Plan recurring PPM and AMC visits across the contract term. Scheduled visits can automatically generate work orders, helping your team stay on top of every service commitment.

Contract Work Orders

View all work orders raised under a contract in one place. Track the service delivered against each agreement and maintain a clear record of completed and pending work.

BILLING & SERVICE CONTROL

Billing & Instalment Schedules

Set monthly, quarterly, or other instalment schedules and define billing triggers in line with contract terms. Keep recurring billing organized and connected to the services being delivered.

SLA & Emergency Callouts

Track SLA commitments and manage emergency callout allowances within the contract, giving your team better control over urgent service requirements.

RENEWALS & CONTRACT LIFECYCLE

Renewal Management

Identify Active contracts, Expiring Soon, Renewal Due, or Expired. Prepare renewal proposals and use auto-renewal options to keep recurring contracts from slipping through the gaps.

Contract Documents

Keep agreements, supporting documents, and other important contract records attached to the relevant contract for easy access when needed.

Mobile app

Manage Every AMC Contract from One Dashboard

Manage the entire lifecycle of your maintenance contracts from one dashboard. Track contract status, upcoming visits, technician schedules, and recurring revenue with complete operational visibility.

Active Contracts

View all ongoing maintenance contracts and monitor their status from one centralized dashboard.

Expiring Contracts

Identify contracts nearing expiration and follow up early to improve renewal rates and retain customers.

Upcoming Service Visits

See scheduled preventive maintenance visits and ensure every contract is serviced on time.

Renewals Due

Track contracts ready for renewal and keep recurring revenue opportunities from slipping through the cracks.

Completed Visits

Monitor completed maintenance visits to verify contract fulfillment and technician productivity.

Technician Schedule

View upcoming maintenance assignments and keep technicians aligned with recurring service commitments.

Workflow

A Connected AMC Workflow from Start to Renewal

Manage the complete lifecycle of every maintenance contract from a single connected app. Create AMC contracts, automate preventive maintenance schedules, generate recurring work orders, assign technicians, and maintain a complete service history. By connecting every stage of the AMC lifecycle, your team can reduce manual administration, improve service consistency, never miss scheduled maintenance, and maximise recurring revenue.

  1. Create AMC Contract
  2. Schedule Preventive Maintenance
  3. Generate Recurring Work Orders
  4. Assign Technician
  5. Complete Service Visit
  6. Update Service History
  7. Renew Contract

Reports and Insights

Turn Contracts Data into Better Service Decisions

Monitor every maintenance contract with real-time insights into renewals, preventive maintenance, technician performance, and recurring revenue.

Active Contracts

Track all active maintenance contracts and monitor ongoing customer commitments from one dashboard.

Upcoming Renewals

Identify contracts approaching renewal to improve follow-ups and increase renewal opportunities.

Expired Contracts

Monitor expired contracts to reduce revenue leakage and re-engage customers quickly.

Preventive Visits Completed

Measure completed maintenance visits to ensure preventive schedules stay on track.

Missed Visits

Identify missed or overdue maintenance visits before they impact customer satisfaction.

Renewal Rate

Track contract renewal performance and identify opportunities to improve customer retention.

Business Outcomes

Better AMC Management. Better Business Results.

Automate recurring maintenance and reduce manual administration while increasing customer retention and predictable recurring revenue.

Never Miss Scheduled AMC Visits

Deliver preventive maintenance on time, helping your business meet service commitments and build customer trust.

Improve Contract Renewal Rates

Stay ahead of contract expirations with timely renewals that strengthen long-term customer relationships.

Increase Customer Retention

Consistent preventive maintenance and reliable service encourage customers to renew contracts year after year.

Reduce Administrative Work

Automate recurring maintenance workflows and reduce the time spent coordinating visits, reminders, and renewals.

Automate Recurring Service Delivery

Replace manual planning with automated schedules and recurring work orders that keep maintenance running smoothly.

Generate Predictable Recurring Revenue

Maintain a healthy pipeline of active maintenance contracts that supports steady, long-term business growth.

INDUSTRIES

Designed for Real Industry Challenges

HVAC & Refrigeration

Solar & Renewables

Electrical & Plumbing

Telecom & Utilities

Facilities & FM

Cleaning & Pest Control

HVAC & Refrigeration

Solar & Renewables

Electrical & Plumbing

Telecom & Utilities

Facilities & FM

Cleaning & Pest Control

Why zentid

Why Businesses Choose the Contracts App

Zentid connects maintenance contracts, recurring work orders, scheduling, technicians, and invoicing in one platform, making AMC management simpler, smarter, and more reliable.

Built for Field Service Businesses

Designed around real maintenance workflows to help service teams manage contracts, technicians, and recurring service efficiently.

Automated Preventive Maintenance

Automatically schedule recurring maintenance visits and keep every contract on track without manual planning.

Connected Work Orders

Generate recurring work orders directly from maintenance contracts, reducing duplicate work and improving operational efficiency.

Connected Scheduling & Dispatch

Coordinate recurring maintenance visits with technician schedules from one connected workflow.

Mobile Technician Updates

Allow technicians to update job progress, capture service details, and complete maintenance visits directly from the mobile app.

Complete Service History

Maintain a complete history of maintenance visits, service records, assets, and contract activities for every customer.

Comparison

Zentid vs Manual AMC Management

See how Zentid goes beyond spreadsheets and manual reminders by automating maintenance contracts, recurring service, renewals, and preventive maintenance from one connected platform.

CapabilityWhatsApp & SpreadsheetsGeneric Expense SoftwareZentid
AMC Contract ManagementPartial
Preventive Maintenance SchedulingLimited
Automatic Recurring Work Orders
Contract Renewal RemindersBasic
Technician AssignmentPartial
Complete Service HistoryPartial
AMC Performance ReportsBasic
Built for Field Service BusinessesLimited
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FAQ

Frequently asked questions

AMC Management Software helps businesses create, manage, and track annual maintenance contracts from one platform. It automates recurring maintenance schedules, generates recurring work orders, tracks renewals, and provides complete visibility into contract performance and service delivery.

AMC Software is a digital solution used to manage maintenance contracts, preventive maintenance schedules, recurring service visits, and contract renewals. It replaces manual spreadsheets and reminders with automated workflows that help businesses deliver maintenance services more efficiently.

An Annual Maintenance Contract (AMC) is a service agreement between a business and its customer that defines the maintenance services provided over a fixed period. It typically includes scheduled preventive maintenance visits, service terms, contract duration, and renewal conditions.

The Contracts App allows you to create maintenance contracts, define service frequencies, schedule preventive maintenance, generate recurring work orders, assign technicians, track completed visits, and manage renewals from one connected platform.

Yes. A single AMC contract can cover multiple customer assets or equipment, making it easy to manage preventive maintenance, service history, and recurring work orders under one contract.

Yes. Annual Maintenance Contract Software can automatically schedule recurring preventive maintenance visits based on the contract terms. This helps ensure maintenance is delivered on time without relying on manual reminders or spreadsheets.

Yes. Zentid automatically generates recurring work orders for scheduled maintenance visits, reducing manual planning and helping technicians receive their assigned work on time.

Yes. Zentid helps you track upcoming contract expirations and provides renewal reminders, making it easier to renew maintenance contracts before they expire and protect recurring revenue.

Yes. Technicians can update maintenance visits directly from the mobile app by recording work completed, capturing photos, adding service notes, collecting customer signatures, and updating the service history in real time.

Yes. Create multiple AMC plans with different service frequencies, contract durations, and visit schedules. Zentid automatically manages each plan and generates recurring work orders accordingly.

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